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As a rule, all Email software like Outlook, Outlook Express, Mail (on a Mac) use more or less the same methods to get or receive emails and send them. Our system uses the simple POP3 protocol to receive emails and SMTP to send Emails.
In your Email software your POP (incoming mail) and SMTP (outgoing mail) should be set to: mail.websplanet.com
Your user name should be set to the full email address you specified in the CMS: yourName@yourDomain.com
Your password will be the one you specified in the CMS.
Australian and International clients please note:
Due to security issues and in order to fight Spam (junk) mail some countries would not allow sending Emails using a non domestic hosting company. Therefor we strongly recommend using your own ISP outgoing email address (SMTP) for outgoing emails. For instance if you use Optus as your ISP in Australia, use Optus SMTP address (mail.optus,com.au) as your outgoing email address.
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